Since 2008 our family-run business has been hand-crafting beautiful jewellery of superior quality and long-lasting value. With over four generations of industry experience, at Diamonds Factory we are committed to helping you find your dream piece of jewellery, from exceptional diamond rings to unique bracelets, eye-catching pendants and more. Customise an existing design or bring your idea to life for the show-stopping bespoke piece of your dreams.
We believe everyone is unique — so why shouldn't your jewellery be too? At Diamonds Factory, every piece is customisable to your taste and desires. When choosing a jewellery piece with us, the world is your oyster — or in this case, diamond. Start by selecting the particular shape or design you are after from our wide selection of engagement rings, diamond rings, wedding bands, earrings, pendants and bracelets. Next, choose a type of diamond or stone and select the metal type. If you are unsure about what you like, browse our most loved designs for each jewellery type, or chat to one of our expert jewellers for helpful guidance. With such a wide range available on our online diamond store, the Diamonds Factory is the perfect place to find your dream diamond jewellery.
Can’t find what you are looking for in our jewellery range? Make your design come to life with our bespoke jewellery service. Our three-step bespoke process is simple, premium and affordable. Firstly, discuss your idea with one of our master jewellers. Next, we will show you what your custom-made jewellery will look like with a CAD design. At this point, you’ll be able to review the overall look and offer any adjustments or feedback to fine-tune the design. Our Diamonds Factory team will then work up a quote based on the complexity of your design and your specified budget. Once you are happy with everything, our jewellers will get to work on creating your composition by hand using ethically sourced diamonds and superior craftsmanship. You can expect your bespoke piece of jewellery within three weeks of receiving the order confirmation.
Our skilful artisans have decades of experience in the art of making jewellery and are very passionate about it. They create each piece by hand, paying special attention to detail. You have a say over every aspect of your jewellery piece, and we ensure you have an enjoyable and personalised experience by keeping you involved every step of the way and treating you with the respect and consideration you deserve. You can count on your new jewellery piece to be made from the highest quality materials; all ethically sourced and carefully inspected, to guarantee our exceptional standards are met. From inception to delivery, you will experience impeccable service and unparalleled quality.
If you think that customisable and bespoke diamond jewellery always comes with a steep price tag, we are here to prove you wrong. We have hard to beat prices at the Diamonds Factory, thanks to our unique approach. Unlike traditional jewellers, we’re able to considerably reduce the overhead costs of creating high-quality and bespoke diamond rings and jewellery by keeping our design, production and delivery entirely in-house. Our quality production process, which allows us to design ethically sourced pieces and deliver to you customers directly, saves you up to 78% of the costs you would incur with other jewellery makers. It’s common practice for them to charge a premium in order to have custom pieces created by an external manufacturer, which means additional fees for stock investment and retail expenses added to your bill. At Diamonds Factory, we’re able to cut out the middleman and bring you a personal and customised jewellery experience at unbeatable prices.
If you’re looking for that perfect piece of jewellery for an engagement, wedding day, or to simply spoil that special someone in your life, choose Diamonds Factory to find the piece of your dreams. Experience a level of customer service rarely offered and enjoy the process of selecting a custom jewellery piece that will wow and be loved by the recipient, thanks to the expert advice of our master craftsmen. We provide a free valuation report on every item ordered and offer a 30-day full refund policy should you be unhappy with your purchase. If you have any further questions about our design process, our jewellers or the materials we use, make sure to check out our FAQs page.
Place an order today on our online diamond store or reach out via email or phone us at 02 9037 3839 for all other enquiries.
