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Afterpay - For orders up to $2,000

For orders up to $2,000 you can use Afterpay’s payment option. Through AfterPay, your purchase will be split into 4 payments, payable every 2 weeks with absolutely no interest or extra fees

How does it work?

STEP 1:

At check-out, select the Afterpay payment option. You will be directed to AfterPay’s website to confirm the option. Afterpay will confirm your eligibility through a soft credit check which does not affect your credit score. There is no need for card details to complete the order.

STEP 2:

The agreed payment period starts once we ship your order. This means you have 30 days after shipment to complete your payment.

STEP 3:

Once you’re ready, proceed to extra-secure payment on ClearPay’s app or website, and use either credit or debit card.

What if I return my item?

If you’re not entirely happy with your purchase, you can return it for a full refund or exchange within 30 days of receipt. Once we receive your purchase, we shall cancel your flexible payment option with ClearPay, and you will be refunded any amount that you have already paid.

Who can I contact if I have questions about Afterpay?

For any queries about Afterpay, including payments, declined orders, or queries about your Afterpay account, please visit the contact us section on the Afterpay website.

When Will I Receive My Item?

As a made-to-order company, most of our products are subject to a manufacturing time. This is normally between 2-3 working weeks, and 3-4 working weeks if your item is bespoke. We do this in order to pass on the savings directly to you by only making orders when they are required. We have last chance items which take 3-4 working days for delivery.

Once your product has been made and ready for dispatch, we will email you a tracking link where you will be able to follow the progress of your parcel.

Can I get my order sooner?

If you need something sooner, you could either check our sale products which can be delivered within 3-4 working days, or you could request an urgent order by getting in contact with us on our phone number.

Where Is My Order?

You can find out more about the status of your order if you contact us roughly 2 weeks after your order was placed (3 weeks if your order is bespoke) You can track the status of your order by checking the tracking code we sent you.

What If I Want to Deliver To A Different Address?

If you would like your delivery address to be different from your billing address, we will need the following additional documents:
  • A copy of the card holder’s photo ID. A passport or driving license is recommended.
  • A copy of a recent utility bill or bank statement that must be dated from the last 3 months, in order for us to verify the billing address of the card.
  • A letter of authorisation which gives us permission to send to an alternative address. This must be printed and hand signed by the cardholder.
    We can email you the format which you can use to print and sign.

Delivering to an alternative address

In line with its shipping policy, DHL will no longer accept shipments addressed to Post Office (PO) Boxes inbound to Australia and New Zealand. A physical street address will be required for delivery.

Please note that a PO Box is a private mail bag located on the premises of the local Australia Post office. This includes the following: PO Box, GPO Box, RMB (Roadside Mail Box), Locked Bag, Parcel Collect and Australia Post Parcel Lockers.

Do you deliver to APO, FPO, and DPO Addresses?

We will deliver any order under $15,000 to an AFPO address via Australia Post Priority Service.
We do not deliver orders above $2000 to PO BOX.

Track Your Order

To track your order click here.

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